Getting your lottery tickets online allows you to play for the biggest jackpots in the world no matter where you are!
If you have any questions about how to play or if our services are safe, you can find answers in this FAQ.
If for any reason you can't find an answer here, please contact us at: Support@Lottosend.com


Top 3 Questions:

1
No, you do not have to live in the country in which the lottery game is offered. We do advise you check your local laws and regulations regarding any winnings accrued.
2
Please review our "Payments" page for details.
3

In the case that all of your numbers are drawn – meaning that you have won the jackpot - you are immediately notified of your good fortune via email alert. You are then contacted by Lottosend's customer service team to coordinate ticket collection from our local office manager.

Once you have the original ticket in hand, you can personally collect the prize from the official lottery organization or if you wish we can collect the prize for you on your behalf. We advise that you seek legal and financial advice prior to prize collection.


All Questions:

1

We have several offices around the world. We have teams in every country we offer lottery games in. Our main sales and customer support office is based in Slovakia.

  • Lottosend offers a reliable, quick and easy messenger service for buying lotto tickets from the biggest official lotteries worldwide.
  • With Lottosend, you don't have to ever think about losing your ticket as we provide a scanned copy of the actual lottery receipt as proof of your purchase.
  • Our database and website are protected by multiple layers of the highest level of security available to ensure the privacy of our users.
  • Lottery tickets are automatically checked after each and every draw, and winners are updated immediately.
  • There are no additional fees of any sort on winnings.
  • Lottosend's customer support service is available 24/7 to answer any questions that may arise.

Yes, Lottosend's service is perfectly legal.

Lottosend provides a messenger service through which lotto tickets are purchased on your behalf. Lottosend does not purport to act as game-makers, as we are not official lottery operators.

It is the obligation of the user to check local laws and regulations regarding any winnings that may be accrued via Lottosend's messenger service.

No. We are an independent service, and are not associated with any official or non-official lottery body or organization.

2

Lottosend makes the utmost efforts to guarantee the privacy and security of our users and their data. Keeping personal data confidential is a top priority for us, which is why we use multiple layers of security, and encrypt sensitive pages containing personal/financial data with 128 SSL bit security.

Under absolutely no circumstances does Lottosend pass identifiable data to third parties. Keeping personal data confidential is a top priority at Lottosend.

3

No, you do not have to live in the country in which the lottery game is played. We do advise you check your local laws and regulations regarding any winnings accrued.

Playing on Lottosend is easy! Start by choosing your lottery game by clicking your favorite Lotto on our homepage . Choose your lucky numbers and click "Buy Tickets". We take care of the rest!

Lottosend accepts all users above the age of 18. It is your own responsibility to review our terms of use carefully before opening an account.

The Lottosend website and service is currently available in English, Russian, Dutch, Spanish, and Slovak. Additional languages will be available soon.

Lottosend enables users from anywhere in the world to take part in the biggest, most exciting official lottery games in the world.

Using a network of local agents, Lottosend facilitates the purchase of lottery tickets at official points of purchase on behalf of our users.

Once you've picked your numbers and decided which lottery you want to take part in, one of our local agents purchases the ticket slip using your numbers. The ticket is then scanned and the scan is sent to you as proof of purchase, while the original lottery ticket is securely stored in one of our local offices. Secondary winnings are transferred directly into the user account while jackpot winnings are claimed in person, after collecting the original ticket from our local office.

4

There are 2 ways to choose lotto numbers:

  • Play your lucky numbers.
  • Use our Quick Pick option.

Specific details on the amount of regular numbers and bonus numbers you are required to fill-in for each game are available on your desired game Play Page.

In addition to playing our lottery games online, you can play our lottery games by ordering over the phone with our in house Sales Department. UK: +44 203 695 1068 US: +1 201 500 6359 RU: +7 495 004 0889

Each lottery has its own official draw time. You can find out draw times and other details for each lottery on offer via our website.

Yes, you can edit numbers before completing your purchase.
You can scroll up from the Payment Type screen to review your numbers or click on the cart image in the top right corner of your screen, then choose "EDIT" to make any changes to your ticket.

Yes, you can choose to participate in multiple lotteries. Just add the desired lotteries to your cart before you complete your purchase buy clicking on the "Add to Cart and Play More Games" button at the bottom of the play page.

5

The Lottosend website is updated as soon as the official results have been confirmed and verified.

With Lottosend you don't need to check results yourself as we notify you via an automatic email alert and update your account if you win. Additionally, you can always check the Results page on our website to get the latest information on winning numbers.

You can always check the Results page on our website to get the latest info on winning numbers.

6

We require your basic contact details in order to notify you in case you are the winner.

In order to register an account with Lottosend please click on the "Sign up" button on the top right end of the screen and follow the instructions that are displayed on the screen.

To update any changes in your personal details please log in to your account and click on "My Account" on the top right end of the screen.

7

Lottosend website rates are presented in US Dollars/Euro/GBP depend of your location.
You can, however, use any payment method available on the website including payment in your own local currency.

IBAN stands for International Bank Account Number. This number is used as an international standard to identify bank accounts across different countries and territories.

SWIFT code is a standard banking identifier code composed of between 8 to 11 digits and/or letters.

We do encourage our customers to play responsibly. We also monitor transactions which are of a higher than usual amount to prevent cases of misuse, fraud or addictive behavior.

No, we offer several methods of payment, you can review them in our "Payments" page.

To fund your account please log in, click on My Account. Your available payment and funding options can be accessed by clicking on "Deposit" on the left menu.

Please review our "Payments" page for details.

The CVV/CVC number is the 3 digit number on the back of the credit card.

Transactions appear as Lottosend.com primarily but can also appear as MO/TO Lotto services or Eu-Logistik-Online.

If you are unable to use your selected credit card please contact our Sales or Customer Support department at +44 203 695 1068 (UK) or +1 201 5006359 (US) or +7-495-004-0889 (RU) or email us at support@Lottosend.com .

Currently your order is being reviewed by the finance department for approval. Once your order has been approved you will receive a confirmation email. This can take up to 24 hours.

To add a new payment method please log in, click on "My Account" and then click on "Deposit" on the left menu to view the available payment methods and funding instructions.

Lottosend requests that you provide your phone number so that we can contact you directly should you be the lucky winner of a jackpot prize.

To withdraw funds please log in, and click on "My Account". Your available withdrawal options can be viewed by clicking on the "Withdraw" tab.

8

With Lottosend there is no need to check to see if your numbers were drawn as we automatically send you an email alert and update your account.

Additionally, you can check our Results. page to see the winning numbers from specific lotteries.

Only in the cases of jackpot winning collections do winners need to appear in person in order to collect the prize. Secondary prizes are credited directly to your account.

Some lotteries may automatically deduct local and/or federal taxes from winnings before they can be transferred to you.

In the case that all of your numbers are drawn – meaning that you have won the jackpot - you are immediately notified of your good fortune via email alert. You are then contacted by Lottosend's customer service team to coordinate ticket collection from our local office manager.

Once you have the ticket, you need to personally collect the prize from the official lottery organization. We advise that you seek legal and financial advice prior to prize collection.

Lottosend charges absolutely no extra fees or takes percentages of any kind from your winnings.

9

You can always view your purchased tickets on your personal account.
To see your tickets please log in, click on "My Account" and then click on the "My Lottery Tickets" link on the left menu.

Lottosend updates your account with your scanned ticket as soon as our local agent processes it, usually a few hours before the draw.

10

ANTI-MONEY LAUNDERING

Lottobonus does not tolerate money laundering and supports the fight against money launderers. Lottobonus follows the guidelines set by the UK's Joint Money Laundering Steering Group. The UK is a full member of the Financial Action Task Force (FATF), the intergovernmental body whose purpose is to combat money laundering and terrorist financing.

Lottobonus now has policies in place to deter people from laundering money. These policies include:

• ensuring clients have valid proof of identification

• maintaining records of identification information

• determining that clients are not known or suspected terrorists by checking their names against lists of known or suspected terrorists

• informing clients that the information they provide may be used to verify their identity

• closely following clients money transactions

• Not accepting cash, money orders, third party transactions, exchange houses transfers or Western Union transfers.

Money laundering occurs when funds from an illegal/criminal activity are moved through the financial system in such a way as to make it appear that the funds have come from legitimate sources.

Money Laundering usually follows three stages:

• firstly, cash or cash equivalents are placed into the financial system

• secondly, money is transferred or moved to other accounts (e.g. futures accounts) through a series of financial transactions designed to obscure the origin of the money (e.g. executing trades with little or no financial risk or transferring account balances to other accounts)

• And finally, the funds are re-introduced into the economy so that the funds appear to have come from legitimate sources (e.g. closing a futures account and transferring the funds to a bank account).

Trading accounts are one vehicle that can be used to launder illicit funds or to hide the true owner of the funds. In particular, a trading account can be used to execute financial transactions that help obscure the origins of the funds.

Lottobonus directs funds withdrawals back to the original source of remittance, as a preventative measure.

International Anti-Money Laundering requires financial services institutions to be aware of potential money laundering abuses that could occur in a customer account and implement a compliance program to deter, detect and report potential suspicious activity.

These guidelines have been implemented to protect Lottobonus and its clients.

For questions/comments regarding these guidelines, please contact us at support@Lottobonus.com

A subscription to a lottery will enter you automatically in every consecutive draw of the lottery until you cancel it. You can join a subscription of Group Games or of Single games.

You can join a subscription, by selecting the lottery of your choice and checking ‘Subscription’.

Once a subscription is setup, you can cancel it by clicking on the ‘Cancel’ button in the subscription section in your account.

Subscription is the cheapest way to play – you enjoy a discount of up to 50% with our subscriptions.

With our subscription, you will never miss a draw – you don’t need to waste time on thinking and getting your tickets. We will take care of getting the tickets for you, and updating you on the results.

Two great advantages & No disadvantages to speak of!

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This website is operated by EU-Logistik-Transport, a.s, register offices at Osloboditeľov 516, 08204 Drienov, Slovak Republic.
Lottosend offers a remote and secure lottery concierge service for secure online lottery ticket purchase and are neither associated nor endorsed by The National Lottery, MUSL, Camelot Plc, or any company that manages any product for which their services are employed.
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